Privacy Policy

1. Information We Collect

We collect personal information necessary to deliver our matching service, including names, email addresses, phone numbers, postcodes, project specifications, and professional credentials (insurance certificates, identity documents for Pros).

2. How We Use Your Information

Customer details are anonymised until a verified decorator unlocks the lead. We never sell your personal data to third-party telemarketers or external lead brokers.

3. UK GDPR Compliance & Your Rights

Under the UK Data Protection Act 2018 and UK GDPR, you have the right to access, rectify, or request deletion of your personal data at any time by contacting our Data Protection Officer at privacy@findadecorator.co.uk.

4. Data Security

We implement industry-standard SSL/TLS encryption, secure database partitioning, and strict access controls to safeguard your personal information and documents.