Terms of Service
Clear marketplace rules and obligations for homeowners, commercial clients, and verified professional decorators.
1. Introduction & Acceptance
Welcome to Find A Decorator ("we", "our", "us"). By accessing or using our website and matching services, you agree to comply with and be bound by these Terms of Service. If you do not agree, please refrain from using our services.
2. Description of Services
Find A Decorator provides an online marketplace connecting customers seeking painting and decorating services with independent verified tradespeople ("Pros"). Find A Decorator is not a painting contractor and does not directly execute decoration work.
3. Customer Obligations
Customers agree to provide accurate project details, property locations, and contact information. Posting jobs is free of charge. Contracts and payment terms for decoration work are formed directly between the customer and the chosen decorator.
4. Decorator Terms & Lead Marketplace
Decorators must maintain the required professional credentials and pass verification before accessing matched customer details. Viewing matched jobs, contacting customers and submitting quotes do not consume PAYG credits. For PAYG decorators, the stated credit cost is charged only when the customer accepts the decorator’s quote. Active paid subscriptions include accepted quotes according to the subscription terms.
5. Limitation of Liability
To the maximum extent permitted by UK law, Find A Decorator shall not be liable for any indirect, incidental, or consequential damages resulting from workmanship, delays, or contract disputes between customers and independent decorators.
Questions about our Terms of Service?
Our UK support team is happy to clarify any marketplace policy.